Returns & Exchanges

At MAMMOTION, we stand behind the quality of our products and offer a 30-day return window to ensure you are completely satisfied with your purchase. If your equipment does not meet your expectations, we provide a streamlined process for returns and technical inspections.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via the online portal or email to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Prepare the Package

  Carefully pack the item in its original packaging, including all accessories, manuals, and the provided RMA form to ensure a safe transit.

• 3.
  Ship to Service Center

  Affix the prepaid shipping label provided by our team and drop the package off at the designated carrier location for secure delivery to our facility.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned unit, your refund will be processed to your original payment method within 7 to 10 business days.