Frequently Asked Questions
Everything you need to know about your MAMMOTION experience.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, MAMMOTION ships to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
All MAMMOTION products come with a standard 12-month manufacturer's warranty that covers defects in materials and workmanship under normal use.